The cost to the caller is simple, and is made up of two parts.

• Access Charge ‐ set by the caller's phone company
• Service Charge ‐ 5p per call and 5p per minute after the first 60s seconds

For more information on Access and Service charges please click here.

The Setup Fee

• The fee to actually setup the number and get it working. In the case of our standard numbers, this fee is £0.00.
• The more memorable numbers start at £99.00 and they can be seen at the foot of the home page.

Free 0845 numbers	Bronze 0845 numbers	Silver 0845 numbers	Gold 0845 numbers	Platinum+ 0845 numbers
£0.00 Setup Fee	£9.95 Setup Fee	£49.00 Setup Fee	£99.00 Setup Fee	£750.00 Setup Fee

Costs per Minute

• If you are pointing your 0845 number at a UK landline number, it will not cost you anything at all to receive calls -- owning and running an 0845 number can be completely free.
• If you want to point your 0845 number at a mobile or international number, you will incur costs, which will vary according to the network or destination see the rates table below. For charges to route your 0845 number to an international number you'll need to call us on to discuss your needs.

Feature Fees

• You can change your terminating number and set up new route plans at any time, 24 hours a day 365 days a year free of charge using your number managament panel.
• Special features we offer include route plans (free of charge), and day parting and Fax-to-email (both £9.95 setup plus £2.50 per month).

To route your 0845 number to a UK mobile phone number you will have to pay an activation fee of £9.95 plus £4.95 per month. Once this is paid your 0845 number will be made live. You will then be charged a pence-per-minute rate based on your mobile network operator.

Your mobile routing call charges bill is generated monthly and if it is over £1.00, charged to your credit card or direct debit within 14 days of the billing date (1st of every calendar month). If your monthly call charges bill is less than £1.00 it is carried over to the next months bill.

You can change your terminating number at any time, free of charge in your number management panel.

See the table below for 0845 mobile routing rates.

	Peak	Off-peak	Weekend
O2	12.9p	12.9p	12.9p
Orange	12.9p	12.9p	12.9p
T Mobile	12.9p	12.9p	12.9p
Three	12.9p	12.9p	12.9p
Vodafone	12.9p	12.9p	12.9p

This table shows how much it will cost per minute to route your 0845 number to a UK mobile phone, based on what network you use.

For example, if you wish to route your 0845 number to a UK Vodafone mobile number, it would cost you:

• 12.9p per minute to receive calls during the day
• 12.9p per minute to receive calls after 6:00pm weekdays (off-peak)
• 12.9p per minute during the weekends.

You can have your 0845 Local Rate Number routed through to an International number (landline or mobile). Calls will still be exactly the same price as for callers, regardless of where you have routed the number to.

There is a one-off charge of £9.95 to set up international routing to your account, plus a monthly charge of £2.50 per number, or alternatively you can activate the feature account-wide for all the numbers in your account for a setup fee of £49.95 and £9.95 per month.

You will also have to pay a higher pence per minute charge to receive calls on your international number. To determine this ppm charge please contact us to check your desired international routing.